PRIVACY POLICY

Privacy Policy

Last Updated: 18 January 2026

Company: Orakul Safety

Your privacy is important to us. This Privacy & Cookie Policy explains how Orakul Safety collects, uses, stores and protects your personal information when you use our website or services.

1. About Orakul Safety

Orakul Safety provides health & safety consultancy services to businesses across the United Kingdom, including risk assessments, inspections, training and compliance support.

We act as a Data Controller for the personal information you provide to us.

2. Information We Collect

We may collect the following information:

a) Information you provide directly

• Name

• Email address

• Phone number

• Company details

• Service enquiries

• Training participant information

• Site information provided for assessments

• Billing and invoicing details

b) Information collected automatically

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on the website

c) Information received from third parties

This can include:

• Training platform data (LMS completion records)

• Payment processors

• Referring partners or subcontractors (with your consent)

3. How We Use Your Information

We use your personal data for the following purposes:

• Responding to enquiries

• Providing consultancy services

• Arranging site visits, inspections and training

• Managing LMS training accounts

• Sending documents, reports and recommendations

• Creating invoices and processing payments

• Maintaining legal compliance records

• Improving our website, services and customer experience

• Sending updates or safety information (with your consent)

We do not sell your information to third parties.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract — to deliver services you have requested

• Legitimate interest — for business operations and enquiries

• Legal obligation — to maintain compliance records

• Consent — for email marketing or optional updates

You may withdraw consent at any time.

5. How We Store and Protect Your Data

We take data protection seriously and use:

• Secure servers

• Encrypted communication

• Access controls

• Regular security monitoring

Personal data is stored only for as long as necessary for legal, operational or contractual purposes.

6. Sharing Your Information

We may share your data only with:

• Training platform providers (for LMS access)

• Payment processors

• Professional partners working with Orakul Safety

• Legal authorities where required by law

All third parties comply with UK GDPR standards.

We never sell or trade your data.

7. Data Retention

We keep personal data for:

• Service-related documents — up to 7 years (legal requirement)

• Enquiry information — up to 12 months

• Training records — as long as your LMS account is active

• Financial information — 7 years

After retention periods expire, data is securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (where applicable)

• Restrict processing

• Object to certain processing

• Request data portability

• Withdraw consent

• Lodge a complaint with the ICO

To make a request, contact:

info@orakulsafety.co.uk

9. Email Marketing

If you sign up for updates, we may send:

• Safety updates

• Service information

• Training availability

• Industry changes affecting compliance

You can unsubscribe at any time.

10. Third-Party Links

Our website may link to external websites.

We are not responsible for:

• Their content

• Their privacy practices

• Any data shared with them

Always check their policies before submitting information.

11. Cookie Policy

Our website uses cookies to improve your experience.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us:

• Improve functionality

• Understand how the website is used

• Personalise your experience

• Analyse traffic and performance

Types of Cookies We Use

a) Essential cookies

Required for the website to function properly

Examples: page navigation, form submission

b) Performance & analytics cookies

Used to understand visitor behaviour

Examples: Google Analytics (anonymous tracking)

c) Functional cookies

Enhance your browsing experience

Examples: saving preferences

d) Marketing or third-party cookies

Used for tracking across websites (if enabled)

We do not directly run marketing cookies, but embedded third-party content (videos, maps, forms) may.

Managing Cookies

You can manage or delete cookies through your browser settings:

• Chrome

• Safari

• Firefox

• Edge

You can also block cookies entirely, but some features of the website may not function correctly.

12. Changes to This Policy

We may update this policy from time to time.

Changes will be published on this page with a new “Last Updated” date.

Continued use of the website indicates acceptance of the updated policy.

13. Contact Us

For any questions or data requests, contact:

Orakul Safety

Email: info@orakulsafety.co.uk